This Symposium is co-sponsored by Hanson Bridgett, LLP

CALA’s virtual Summer Symposium will offer you a chance to gather the information and encouragement that will bolster you in your work and help you fulfill your priority of making sure residents and team members stay safe and healthy. CALA has applied for California providers to earn up to 12 in-person CEUs thanks to a DSS waiver which expires June 30th. In collaboration with CALA, Senior Community Learning has applied for out-of-state providers to earn NAB credits.

Click here for the schedule of sessions. Each day begins at 8:30 PDT with a keynote speaker, followed by five blocks of concurrent sessions. Three educational tracks will be available on each day.

Tuesday:
- Sales & Marketing
- Operations
- Dementia Care

Wednesday:
- Resident Care/Engagement
- Legal & Regulatory
- Workforce/Leadership Development

CEU CODES

The following codes, under each session title, indicate the types of CEUs applied for:
R - RCFE Administrator
RD - RCFE Dementia Units
RLR - RCFE Laws & Regulations
BRN - Nurses and LVNs
NAB - Out-of-state Credits
 

Sessions



Opening Comments & Excellence in Service Awards

Sally Michael

DAY 1: June 23 | 8:30 - 8:45 AM

CALA's President and CEO, Sally Michael, will address the Symposium, its content, and our unique position during and beyond the COVID-19 pandemic as care partners and service providers. In addition, the recipients of the 2020 Northern California Excellence in Service Award will be recognized.

Sponsored by:

Undo It - The Power of Lifestyle Medicine & Human Connection

Dean Ornish, MD
Paula Hertel

DAY 1: June 23 | 8:45 - 9:45 AM
R | BRN | NAB

Join a candid discussion with pioneering researcher, physician and bestselling author Dean Ornish as he shares how modest changes in lifestyle – human connection, exercise, mindfulness, and diet – can reverse chronic disease and improve quality of life. The combined effect of all four lifestyle elements in his program are scientifically proven to reverse heart disease and other chronic disease by dealing with the root causes and not just the symptoms. Be challenged to look at how your food, stress management, activity level, and the amount of love and support you have impacts optimal living. Learn about Dr. Ornish’s first randomized controlled trial to determine if the progression of early stage Alzheimer’s disease may be reversed by a comprehensive lifestyle medicine program without drugs, devices, or surgery. 

Sponsored by:

Successfully Steering Sales Practices in the Changing Marketplace

Carrie Delaney
Carlene Motto
Sidarany Phillips
Christy Van Der Westhuizen

DAY 1: June 23 | 10:00 - 11:00 AM
R | NAB

The senior living sales environment has changed and be can be challenging, but not impossible. Hear how three providers are handling the evolving senior living marketplace from a sales perspective. Learn what they did right in the light of COVID-19, what they could have done differently, and how they see the future of senior living sales changing.

Sponsored by:

Resetting Expectations & Facilitating Financial Recovery

David Boitano

DAY 1: June 23 | 10:00 - 11:00 AM
R | NAB

COVID-19 has impacted every aspect of community operations, upsetting many of the assumptions embedded in 2020 budgets. This circumstance calls for a different set of tools to re-forecast, monitor, and communicate the impact to business operations, as well as plot a path back to a non-COVID operational environment. Explore both financial and non-financial measurements, with an eye towards key indicators. Learn how these tools will help track the major impacts of the COVID operating environment upon expected performance and how you can communicate those impacts to stakeholders.

Sponsored by:

Inspirations – Keeping the “Engage” in Resident Engagement during Challenging Times

Nancy Schier Anzelmo
David Troxel

DAY 1: June 23 | 10:00 - 11:00 AM
RD | NAB

The COVID-19 crisis has created specific engagement challenges for communities caring for residents living with a dementia diagnosis. Learn how to employ creative activity and engagement programming strategies and gain access to helpful resources that can be used during times when sociable distancing is needed or required. Explore activities that bring purpose and socialization to residents and build staff morale and teamwork while keeping everyone safe and well. Tech- and non-tech-based strategies will be offered.

Sponsored by:

Marketing Strategies for the “New Norm”

Deborah Howard
Michelle Park
Jodie Roberts
Ken Claire

DAY 1: June 23 | 11:15 AM - 12:15 PM
R | NAB

As the senior living marketplace continues to evolve due to COVID-19, see how three senior living marketing experts continue to navigate these turbulent times. Enjoy this thoughtful and insightful discussion on what they’ve seen as their largest challenges and their biggest victories, as well how they see senior living marketing changing as a result of this pandemic.

Sponsored by:

Recipe for Success – Operationalizing Dining Services

Sean Howard
Randall Lonoza

DAY 1: June 23 | 11:15 AM - 12:15 PM
R | NAB

In today’s world, dining challenges are heightened – providers are adjusting to serving meals in apartments while still offering special diets, and healthy, delicious recipes. But even during a crisis, residents’ and family members’ expectations around food service operations remain unchanged. We all have the same goal – to provide food service on the go while at the same time maintaining the level of excellence residents have come to expect in their meals. Join these seasoned dining experts for a candid exploration of the challenges they face and best practices for meeting and exceeding expectations.

Sponsored by:

Collaborative Care Transitions

Michael Splaine

DAY 1: June 23 | 11:15 AM - 12:15 PM
RD | BRN | NAB

The likelihood of hospitalization or an ER visit for residents living with dementia, given the challenge of chronic conditions and health hazards due to impaired cognitive abilities, is as inevitable as the progression of the disease itself. Whether a planned procedure or otherwise, care teams must be prepared to manage and support residents through their hospital stay and to help prevent unnecessary consequences such as safety issues or the need for a higher level of care. Join the developer of Thoughtful Hospitalization ™ and leave with helpful insights and strategies to support residents’ successful transition back to the community in which they reside.

Sponsored by:

Digital Marketing Demystified

Sam Tomlinson

DAY 1: June 23 | 1:15 - 2:15 PM
R | NAB

Understanding the fundamentals of digital marketing and its capacity to drive leads and boost revenue is a pre-requisite for success in today’s always-on, hyper-connected world. Join a digital marketing expert and professor from Johns Hopkins University for an in-depth review of the customer journey – from attraction to conversion – and walk away with actionable strategies to improve success in today’s fast-paced, interactive environment. Common mistakes and best practices for avoiding them will also be included.

Sponsored by:

Ask the Attorneys – Beyond California’s Borders

Doug Armstrong
Joel Goldman
Payam Saljoughian

DAY 1: June 23 | 1:15 - 2:15 PM
NAB

This interactive session will cover a wide range of legal topics affecting providers across the country. Gain insights from the perspectives of these highly regarded senior living law experts as they discuss recent issues, regulatory trends, and policy changes, as well as address attendee questions and concerns. You’ll leave better equipped to avoid or address challenges before they become problems.

Sponsored by:

Medications – Exploring Risks & Options

Carrie McClaughry, PharmD

DAY 1: June 23 | 1:15 - 2:15 PM
RD | BRN | NAB

The use of medication to address residents’ depression, anxiety, psychosocial distress, and insomnia can have a wide range of positive and negative pharmacological effects. Even more challenging are the increased risks and additional considerations that come into play when dementia is present. Examine various types and uses of antidepressants and ways to monitor for side effects. Explore the ins and outs of how a physician-led dose reduction plan, when appropriate, can help maintain compliance and improve resident safety.

Sponsored by:

People, Places & Programming – Revelations from the Research

Margaret Wylde, PhD


DAY 1: June 23 | 2:30 - 3:30 PM
R | NAB

How confident are you that residents would choose your community if they had to do over again? Or that they would refer a friend? Join an internationally renowned expert to learn what the latest research reveals regarding the factors that most influence decision making and contribute to resident satisfaction. Explore how a sense of camaraderie, life engagement programs, community life, and other factors stack up when compared to current sales assumptions, messaging, and practices.

Sponsored by:

Safeguarding Communities Before, During, and After Disasters

Selena Coppi Hornback
Stan Szpytek
Scott Carlson

DAY 1: June 23 | 2:30 - 3:30 PM
R | BRN | NAB

Join CALA's Emergency Disaster ALERT Team coordinator and an expert in Disaster Planning and Life Safety Compliance as they share and explore best practices for promoting resident and staff safety before, during, and after emergencies. Discover how CALA’s tools, use of the Assisted Living Incident Command System (ALICS), and Active Local Emergency Readiness Teams (ALERT Teams) can be helpful in planning for, responding to, and helping communities recover from disasters.

Sponsored by:

Managing Risk & Liability through Clinically Proven Incontinence Management

Sheri Easton-Garrett, RN
Ara Sayabalian, EdD
John Tsumura

DAY 1: June 23 | 2:30 - 3:30 PM
RD | BRN | NAB

Explore clinical data that reveals a reduction in UTIs, pressure ulcers, skin integrity issues, and agitation, as well as practical solutions that can be implemented to significantly reduce the risks of incidence. Examine potential and real legal outcomes due to the absence of an integrated and robust incontinence care approach. Hear how residents and caregivers alike experienced improvements in quality of life and the overall care experience. Specific considerations for residents living with dementia will be included.

Sponsored by:

20 Sales Strategies to Stay in Sync with Current Consumers

Michelle Nessman

DAY 1: June 23 | 3:45 - 4:45 PM
R | NAB

Is your sales team spending enough time in the "selling zone?" Do they have the tools and strategies in place to adjust to changing consumer behavior? Join a seasoned sales expert and discover the top 20 shifts in sales approaches that are key to increasing overall occupancy based on the way consumers will buy in the years to come. Topics such as insightful sales techniques, aligning marketing and sales strategy, leveraging marketing to decrease sales workload, and shortening the sales cycle will be covered in this information-packed session.

Sponsored by:

Technology Steps in to Help During the COVID-19 Pandemic

Ginna Baik
David Lindeman, PhD

DAY 1: June 23 | 3:45 - 4:45 PM
R | BRN | NAB

Join these renowned technology experts in the aging space as they discuss ways in which technologies such as telehealth are supporting acute assessments and the treatment of chronic health conditions within the context of the current health crisis and beyond. Explore how communication apps enable new screening requirements and support family communications during the COVID-19 pandemic. Gain access to resources and evaluation tools for using technologies on a broader scale, and leave with a greater sense of the opportunities and challenges posed by incorporating them to enhance delivery of care and services to residents.

Sponsored by:

The DCPR & Dealing with the Difficulties of Imposed Isolation

Claire Day

DAY 1: June 23 | 3:45 - 4:45 PM
RD | BRN | NAB

The Alzheimer's Association has developed Dementia Care Practice Recommendations (DCPR). These peer-reviewed, evidence-based recommendations address nine relevant topic areas, with person-centered care as the primary focus. Examine ways in which the DCPR provides the cornerstone for how care should be delivered through a framework of person-centered care. Discover ways in which it can be utilized to provide support to those living with dementia during imposed isolation, as well as help to redirect wandering.

Sponsored by:

Opening Comments & Excellence in Service Awards

Sally Michael

DAY 2: June 23 | 8:30 - 8:45 AM

CALA's President and CEO, Sally Michael, will address the Symposium, its content, and our unique position during and beyond the COVID-19 pandemic as care partners and service providers. In addition, the recipients of the 2020 Northern California Excellence in Service Award will be recognized.

Sponsored by:

Changing World, Changing Care

Ken Dychtwald, PhD

DAY 2: June 24 | 8:45 - 9:45 AM
R | BRN | NAB

Amidst all this uncertainty, one thing is for sure: change is coming—is here—for senior living. This session will explore how we can use this “disruption” to rethink our models of service and care, revise our value proposition to address new needs, and reignite a sense of purpose, empathy, and engagement in residents, family members, and teams. Explore new ways to communicate with family members as well as opportunities to collaborate with other fields to improve models of care. Learn from the latest research on community, purpose, and meaningful engagement how to start inspiring your teams today for the community of the future.

Sponsored by:

Clinical Considerations & Best Practices – COVID-19 and Beyond

Josh Allen, RN

DAY 2: June 24 | 10:00 - 11:00 AM
R | BRN | NAB

We learned a lot about ourselves, our communities, and our field during the COVID-19 pandemic. Join a clinical expert as he identifies and discusses the key clinical considerations that were necessary to fight the virus and how they will impact operations in the future. Topics such as infection control protocols, testing, and contingency staffing will be addressed, as well as how to apply them to future infectious disease outbreaks or pandemics.

Sponsored by:

Opportunities and Challenges – Finding Stability in the New Normal

Kris Morimoto
Ann Olson
William Wilson

DAY 2: June 24 | 10:00 - 11:00 AM
RLR | NAB

Join a trio of legal and insurance experts as they discuss nuances of the new normal from the legal, risk management, and insurance perspectives. Examine current practices and trends with respect to COVID-19-related legal issues, insurance industry expectations, new standards of care, infection control, and planning for a potential second wave. Staffing challenges, training, and competency, as well as the public perception of senior living, will also be addressed. Leave with new insights to support operators in achieving and maintaining greater stability.

Sponsored by:

Creating an Inclusive Workplace Culture to Withstand Trying Times

Catherine Mattice Zundel

DAY 2: June 24 | 10:00 - 11:00 AM
R | BRN | NAB

Everyone in your organization – from frontline staff to the C-Suite – is responsible for exemplifying and reinforcing positive, civil behavior and creating an inclusive work environment and culture. This is especially important during trying times, but also difficult as people move into survival mode. Each member of the staff must be aware of their own personal communication style and how it affects those around them. Learn key practices conducive to creating a positive, supportive, and inclusive community culture during this time and into the future.

Sponsored by:

The Impact of Loneliness on Resident Well-being

Michelle Dhanak, MD

DAY 2: June 24 | 11:15 AM - 12:15 PM
R | BRN | NAB

Though quarantine practices were essential to ensuring the safety of residents during the COVID-19 pandemic, the long-term effects and overall impact of self-isolation on residents’ psychological well-being remains to be seen. Join a geriatric physician as she provides an overview of common geriatric syndromes, how they interface with loneliness and social isolation, and how this drives decline. She’ll also discuss proactive identification and management of these “geriatric giants,” and strategies to support emerging mentally healthy from the isolation imposed by the COVID-19 landscape.

Sponsored by:

Managing Risk During a Public Health Crisis

Doug Armstrong
JoAnne Carlin, RN
Joel Goldman

DAY 2: June 24 | 11:15 AM - 12:15 PM
RLR | BRN | NAB

Join these leading legal and clinical experts who have been on senior living's front line during the COVID-19 pandemic and gain insights on critical topics such as addressing the frustrations of residents and families, maintaining regulatory compliance while having to modify plans of operations, communicating with stakeholders during times of crisis, and more. Explore risk mitigation, as well as success stories, best practices from across the country, and lessons learned along the way. Leave with tips and strategies to help you best prepare for and address public health crises.

Sponsored by:

Team Building Through Change

Marty Ramseck

DAY 2: June 24 | 11:15 AM - 12:15 PM
R | BRN | NAB

Charles Darwin once said, “It’s not the strongest or the most intelligent who will survive, but those who can best manage change.” Now, more than ever, organizations and their leaders on the front lines are being called upon to adapt and change to meet the critical needs of the times. Their success depends on team performance and the ability to do more with less, navigate complex emotions, and lead with confidence in total uncertainty. Learn critical strategies to adapt and build strong teams through crisis by using objective methods to adapt team dynamics, relaunch teams, and unlock collaboration through complex and sudden changes.

Sponsored by:

Home-Based Primary Care & Senior Living Synergies

John-Mark Geiss, DO
Ron Billano Ordona, DNP

DAY 2: June 24 | 1:15 - 2:15 PM
R | BRN | NAB

Home-Based Primary Care (HBPC), also known as a medical house call, plays a significant role in meeting the needs of residents in social isolation living with complex chronic health issues, burdensome symptoms, disability, and cognitive and functional limitations. These services also contribute to increased satisfaction for residents, family members, and caregivers, and reduce the risk of emergency room visits and hospital readmissions. Explore the synergistic roles senior living and HPBC providers play and walk away with helpful strategies and best practices to ensure smooth facilitation of services and the best possible health outcomes for residents.

Sponsored by:

Opportunities Amidst Disruption

Robert Kramer

DAY 2: June 24 | 1:15 - 2:15 PM
R | BRN | NAB

Join the founder of the National Investment Center (NIC), mentor to the industry, and aging services entrepreneur as he shares how disruption can lead to opportunities to challenge the status quo and his insights on workforce, innovations, and new customer demands. Hear his views on how senior living will need to re-balance health care, lifestyle, and community life demands. Gain insights into how providers will rise up to meet current and future challenges through grit, resilience, patience, innovation, and collaboration.

Sponsored by:

Developing Strong Leaders & the Manager Mindset

Alan Nelson, EdD
Nancy Nelson

DAY 2: June 24 | 1:15 - 2:15 PM
R | BRN | NAB

An extensive Gallup study revealed that managers are the single most important factor contributing to organizational success. And yet, identifying and developing the right individuals to effectively lead teams can be quite challenging. Further, choosing the wrong person can lead to costly and unproductive outcomes. Gain critical insights and strategies for assessing leadership aptitude and moving individuals from focusing on technical skills to a manager mindset. Leave better equipped to recognize and develop those leaders among your team.

Sponsored by:

Sound Solutions to Age-Related Hearing Loss

Edward Garcia, AuD

DAY 2: June 24 | 2:30 - 3:30 PM
R | BRN | NAB

Age-related hearing loss is known to contribute to social isolation, loneliness, and cognitive decline. Hear the latest on audiological testing, assessments, and rehabilitation strategies. Explore technologically advanced communication tools available, from over-the-counter hearing aids to high-end hearing aids that integrate multiple sensor systems to monitor health status and well-being in addition to hearing. Gain a greater understanding of how to recognize symptoms, encourage being evaluated, and support residents in staying socially connected and engaged.

Sponsored by:

Multiple Jobs, Alternative Work Schedules, Leaves & More – California Considerations

Diane O'Malley

DAY 2: June 24 | 2:30 - 3:30 PM
RLR | NAB

It’s been said that with new solutions come new challenges. While this has been true during the COVID-19 pandemic, providers have risen to the challenges they’ve faced and found creative solutions to ensure continued delivery of high-quality care and the safety and well-being of their teams. From considering the implications of employees working multiple jobs to creating alternative work schedules, providing pay differentials, and more, operators continue to address staffing in new and creative ways. As we consider a disruptive season this fall, learn what has worked so far and what you should be planning for now.

Sponsored by:

Add Polish to Your Public Speaking Skills

Marcie Mortensson

DAY 2: June 24 | 2:30 - 3:30 PM
R | BRN | NAB

From formal presentations to stand-up meetings, and a host of other times in between, public speaking is integral to the work of senior living professionals. Join a professional coach and gain helpful tools and practical tips to refine and add polish to your delivery. Learn how to best prepare and calm your nerves, project your voice properly, and bring energy to your delivery, whether a formal or informal presentation. Leave more confident and better equipped to address audiences large or small in whatever manner needed.

Sponsored by:

The Power of Story to Enhance Care & the Resident Experience

Beth Sanders

DAY 2: June 24 | 3:45 - 4:45 PM
R  | NAB

Life stories – family and childhood, military service, work, love and marriage – deserve to be captured. Reminiscing and storytelling helps reduce loneliness and depression, offers psychosocial support, and contributes to a better quality of life. These stories can also equip care teams to discover residents’ unique strengths, goals, history, preferences, and needs, and can contribute to more authentic and individualized person-centered care. Explore technology-based and non-tech strategies to capture life stories, along with best practices for integration into care planning and activities.

Sponsored by:

Ask the Attorneys – California Considerations

Doug Armstrong
Joel Goldman
Payam Saljoughian

DAY 2: June 24 | 3:45 - 4:45 PM
RLR | NAB

This interactive session will cover a wide range of legal topics affecting California providers. Gain insights from the perspectives of these highly regarded senior living law experts as they discuss recent issues, regulatory trends, and policy changes, as well as address attendee questions and concerns. You’ll leave better equipped to avoid or address challenges before they become problems.

Sponsored by:

The FUNdamentals of Training

Diana Engle
Rhonda Mayer


DAY 2: June 24 | 3:45 - 4:45 PM
R | NAB

Whether during times of crisis or calmer days, outstanding resident care requires a well-trained workforce. When hiring and supervising teams in a crisis, the challenge becomes delivering training that is both efficient and effective, that truly promotes critical issues in caring for all aspects of residents’ lives. Online modules can be helpful – but how do you ensure that the training “sticks?” Offering training that is memorable, practical, and usable requires creativity. Learn to get the greatest return on your training investment and walk away with an arsenal of fun, engaging, practical techniques to support learning transfer and the best possible outcomes in delivering outstanding care.

Sponsored by:

Sponsors



Age Wave is the nation’s foremost thought leader on issues relating to an aging population, with great expertise in the profound business, social, healthcare, financial, workforce and cultural implications. Age Wave has a unique understanding of the body, mind, hopes and demands of new generations of maturing consumers and workers and their expectations, attitudes, hopes, and fears regarding retirement.  Take a look at Dr. Dychtwald’s and Robert Morrison’s soon-to-be-released What Retirees Want: A Holistic View of Life’s Third Age (available now to pre-order).
Contact: Elyse Pellman, President 
510-899-4006 | epellman@agewave.com | agewave.com
 


The recognized leader in advising RCFEs on operational, licensure, regulatory, real estate, financing, litigation, risk management, business, employee benefits, intellectual property and employment law issues.
Contact:
Joel Goldman, Partner
(415) 777-3200 | jgoldman@hansonbridgett.com |  www.hansonbridgett.com


Nexus Insights provides organizations with new models for the provision of aging services. The firm helps companies in the technology, healthcare, consumer products and education industries, among others, meet the needs and aspirations of current and future older adults.
Contact:
Robert G. Kramer, President and Founder Company
rgk@nexusinsights.net | www.nexusinsights.net


PMRI is a non-profit, public institute dedicated to research, education and service demonstrating how lifestyle medicine can reverse, treat and prevent chronic diseases.
Contact:
Tandis Alizadeh, Chief of Staff
(415) 332-2525 ext. 229 | info@pmri.org
www.pmri.org |  www.ornish.com


Senior Community Learning provides the most customer service friendly, state specific, engaging continuing education to RCFE administrators. New staff training programs now available.
Contact:
Mickey Gray, CEO
(760) 580-2208 | mgray@seniorcommunitylearning.com | www.seniorcommunitylearning.com


Since 1996 Care West Insurance has been providing workers compensation insurance for a range of businesses throughout California and Nevada.
Contact:
Carrie Coronado, Senior Underwriter/Data Analytics Manager
(916) 625-5622 | ccoronado@carewestins.com | www.carewestins.com


DPA continues serving CALA and its members in the creation of supportive and therapeutic environments for our most frail elders.
Contact:
Doug Pancake, President
(949) 720-3850 x223 | dougp@pancakearchitects.com | www.pancakearchitects.com


California based,
CALA strong,
Client focused… Since 1988;
Heffernan Insurance Brokers…Because You're Different
Contact:
Brant Watson, Senior Vice President
(925) 295-2506 | brantw@heffins.com | www.heffins.com


Propel Insurance specializes in forward-thinking solutions for every type of facility, from independent and assisted living communities to skilled nursing facilities, continuing care retirement communities and more.
Contact:
Kristine Morimoto, Senior Client & Risk Executive
(253) 310-4067, (425) 615-8948
kris.morimoto@propelinsurance.com | www.propelinsurance.com


Allen Flores Consulting Group provides best practice clinical management and consulting services to assisted living providers throughout the United States. Services include auditing, policy development, risk management, and onsite nursing support.
Contact:
Josh Allen, Principal 
(888) 426-6758 | jallen@allenflores.com | www.allenflores.com


A nationally recognized insurance agency and brokerage specilizing in ALL lines of insurance, employee benefits, retirement, and much more.
Contact:
Hal Roach, Director
(408) 792-5403 | harold.roach@nfp.com 


The Yardi Senior Living Suite provides business-wide solutions designed for senior living management, including ERP, CRM, EHR, eMAR, family/resident portals, and full business analytics.
Contact:
JR Sutherland, Regional Director, Senior Living Sales
408.591.8279 | jr.southerland@yardi.com
www.yardi.com/products/senior-living-software-suite/


At 3rdThird, we take a holistic view of senior living businesses that includes branding, lead generation via both digital and offline marketing communications and unique communication tactics such as strategic social media, podcast producing and video animation. We also deliver on operations and dining with the Culinary Coach program that offers a suite of IDDSI Certified Dining cycle menus, recipes, training materials and everything you need to self-operate your dining programs. We’re ready to help you build an unforgettable community!
Contact:
Cynthia Thurlow, Principal
888-776-5135 | ideas@3rd3rd.com | www.3rdThirdMarketing.com



Carrier Enterprise distributes HVAC equipment, parts and supplies specifically designed to support Senior Living communities. Indoor Air Quality solutions include ionization, UV lighting, filters, test kits and HVAC cleaning products.  CE provides a Covid19 Environmental Surface Test kit to compliment your cleaning regiment and assure your staff, residents and family that you are providing a safe environment.  For more information, please visit www.cehvac.com.  CE is a proud member of the MHA Navigator program.  
Contact:
Rob Gallant, General Manager
(480) 249-6516 | Rob.Gallant@carrierenterprise.com | www.cehvac.com


Operating for over 30 years, Consonus provides rehab, pharmacy, and consulting services in over 300 facilities nation-wide. But what makes Consonus truly unique is that we are run and led by a 4th generation nursing home administrator. Consonus’ parent company, Marquis, owns and operates 23 post-acute and assisted living services and an I-SNP, AgeRight Care Management Services. This intimate facility insight allows Consonus to view your facility from the same lens you do.
Contact:
Rick Jackson, Director of Sales, Western Region
(541) 944-5963 | rbjackson@consonushealth.com | www.consonushealth.com


At SafelyYou we’ve developed artificial intelligence to enable privacy compliant cameras which alert staff and only keep video when a resident is on the ground. Observing the root cause of these falls is allowing communities to reduce falls by 40% and ER visits by 70%, while significantly reducing associated costs, risk and liabilities (including industry first upfront premium reductions). 
Contact:
Shirley Nickels, COO
415.579.3630 Ext 102
shirleynickels@safely-you.com | www.safely-you.com


Terracon is an employee-owned consulting engineering firm providing environmental, facilities, geotechnical, and materials services. We offer practical, cost-effective solutions suited for projects of all sizes in all 50 states. With over 150 offices nationwide we provide local response backed by national resources. By anticipating project requirements and adapting to challenges, we make it easy for you to work with us. We partner with local, regional and national senior and assisted housing companies throughout the United States. 
Contact:
Harry Lawrence, Principal
(510) 899-7031 | harry.lawrence@terracon.com | www.terracon.com