Kelly McDonald is considered one of the nation’s top experts in marketing, customer service and consumer trends. She is the founder of McDonald Marketing, which has twice been named one of the “Top Ad Agencies in the U.S.” by Advertising Age magazine and ranked as one of the fastest-growing independently-owned companies in the U.S. by Inc. Magazine. She has been featured on CNBC, in Forbes, Bloomberg BusinessWeek, Fast Company, on CNNMoney.com and more. She is the author of three bestselling books on marketing, the customer experience and leadership. Her latest is: “How to Work With & Lead People Not Like You.” Kelly lives in Denver and when she’s not on the road speaking, she enjoys hiking – and shopping for high heels.
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