NICOLE PARKER is a seasoned professional with 25 years of experience in pre-sales consulting for both hardware and software companies. She joined QAD as a business consultant in 2018 where she consults with organizations in several industry verticals including Life Sciences, Food and Beverage and Automotive, to improve the effectiveness of their business processes and maximize the ROI from QAD software. Before joining QAD, Parker spent 22 years at IBM were she was a Team Leader and Senior IT Sizing Architect for both the SAP and Oracle Sizing groups. Nicole Parker has a B.Sc. degree in Business Administration with a concentration on Operations Management and a minor in Management Information Systems from the University of Delaware.
Sessions
Customer Satisfaction: What to Measure and How to Improve